General Terms & Conditions

Hotel Policy

This is a General Hotel Policy. It is possible that policies vary, depending on each particular room type. We strongly advise to double check this information with the description of each room separately.

Terms & Conditions

Your reservation is completely secure. Your personal data shall be handled by us with trust and security either when handling your request manually or through our computerized reservation system and will be used only for the purpose of realizing your reservation.

Taxes

All quoted prices include VAT, MT & Services

Meals

All guests are accommodated Half Board.

Minimum length of stay

Applies during high season, during national or religious holidays or when big sporting or cultural events are taking place in the greater geographical area.

Room types & availability

Subject to availability at the time of booking. Complete description of all room types can be found in our web site.

Children

Baby cot for children up to 2 years of age will be provided free of charge. Baby cots must be requested well in advance and are subject to availability. Children between 2-12 years of age are also staying free of charge in a room with 2 paying adults in the Deluxe room type only . Child will sleep in a pull out armchair bed.

Deposit policy

A deposit of 2night stay is required at the time of reservation For packages, please refer to the special deposit policy of each package.

Bank account

APOLLONION XENODOHEIAKES EPIHIRISEIS ΑΕ
National Bank :Acc No. 315/470127-52, IBAN: GR 120110 315 00000 31547012752, SWIFT BIC: ETHNGRAA

Cancellation/No show Policy

Without cost: for cancellation received in writing at least fourteen (14) days prior to the arrival date.
With cost: For cancellations received within less than fourteen (14) days prior to the arrival date, there will be a forfeiture amount equal to the rate of two (2) nights.
In case of No Show the total amount of the reserved period will be charged.

Check in: After 15:00am
Check out: 11:00 am

LATE CHECK OUT POLICY

We would like to inform our Partners and our Guests that according to our policy, the guests who wish
to arrange a late Check-out, they need to inform our colleagues at the Front Desk one day prior to their  departure.

Kindly note that this service always depends on availability and that an extra cost is applicable  depending on the type of room the guests are accommodated.

For any further information, kindly contact the Front Desk.

Pets

Are not allowed

Credit Cards:

Visa, Master Card, American Express

Internet

LAN or/and Wi-Fi Internet connection is provided at no additional cost to all Hotel Residents.

Parking

There is sufficient parking space in the premises

Click here to view our Environmental Policy and our Sustainability Report 2018

 

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